pervocracy: Everyone knows that on Uber/Lyft you should always give the driver five stars unless they, like, drive the car into the ocean or something, right? You can’t say “the ride was fine, nothing special, so I gave them three stars,” because
tags: retail, customer service, seriously, anything below a 9 literally counts as a zero in my company
original: https://004mog.tumblr.com/post/175307292185